Public Health England and Business in the Community have published a toolkit in an effort to encourage employers to promote healthier eating and exercising to their employees. Keen to stress the business benefits, the toolkit explains that such initiatives can boost productivity, slash absence rates, and play a key role in facilitating a happy workforce.
And while this might fall into the yet-another-thing-I’ve-got-to-do category (quite far down for many if I’m honest) of what to look at whilst running a business, what is becoming increasingly clear is that the health of the nation is a ticking time bomb. According to the NHS, the number of people being diagnosed with diabetes has more than doubled in the past 20 years, and rising obesity levels continue to grab headlines. As an employer, you have the ability to make a positive impact in your staff’s lives, as well as strengthen your business for the future, so it might be worth having a gander…..
Occupational health isn’t just about ensuring your staff have comfortable chairs to sit on (although yes, that is one of thing basics…) as the real benefits will be gained by those who are more proactive with their responsibilities as employers, tapping into the opportunities that exist for all of us to have a much more holistic impact on our team’s lives.
The toolkit includes:
- Suggestions that healthier food and drink options should be available within the workplace, including at meetings and events
- Ideas around organising ‘family days’, so staff can get their loved ones onboard with healthier habits
- Advice for managing shift workers and remote workers: two groups of staff that will experience unique difficulties when it comes to maintaining their health and wellbeing
- Guidance for handling sensitive mental health issues in the workplace
Though the suggestions are comprehensive and provide a lot of food for thought for employers, it’s also stressed that there’s rarely a one-size-fits-all approach. Businesses are encouraged to involve their staff in any initiatives from the very earliest stages, giving them a voice and the opportunity to hone a way forward that’s really going to work for them. After all, if your staff aren’t engaged and onboard, then your efforts are going to fall on deaf ears and fail to meet their objectives.
We recognise that employers have a lot on their plates. You may well think that you simply don’t have the time to consider promoting better levels of health and wellbeing to your staff. You’ve got performance reviews to handle, back to work meetings to schedule, and a whole load of paperwork that seems to mount up on your desk on an hourly basis.
But there are benefits to be had by adopting some of the suggestions here ( others we’ve seen and shared previously), so if you can find the time, you should definitely give some careful consideration to how you can ‘borrow’ a couple of the ideas in order to boost the long-term prospects of your business.
Not got the time but like the idea? Drop us a line at firstname.lastname@example.org for a quick chat on how we might be able to help or call 0203 627 7048.
According to recent research from Aviva, 70% of workers admitted they have gone into work whilst feeling ill. Though some might say that their dedication to the job is admirable it doesn’t take a rocket scientist to work out why having sick people at work might cause issues.
Who knew a sneeze could carry as many as 100,000 germs and apparently be fired up to twenty five feet!? Yikes! Germs are spread so quickly, so it is a easy to see how before you know it, you could have a situation on your hands that is starting to look distinctly like an epidemic. One colleague ‘sharing’ their germs can mean a whole host of ‘lucky’ recipients all fall down the week after.
Why do we do it?
In Britain we like to adopt a stiff upper lip, and just get on with things, battle on through and enjoy the satisfaction of not letting a little cold beat us. But sometimes it’s less to do with our national culture and more to do with people feeling guilty or fearful of being absent for any period of time.
Of course though, either way there are certain things that you can do as an employer to make sure that office illness doesn’t knock your business off course…..
6 Great Ways To Combat Presenteeism In Your Business
- Ensure that you have a sickness and absence policy that’s fit for purpose: It should focus on supporting your staff as well as achieving your goals and objectives. A policy can rarely cover every instance of sickness or absence, however you can use it to set expectations on what you want team members to do in certain situations e.g do you let people work from home when they’re a bit ‘coldy’ but otherwise happy and strong enough to function (but when they are still likely to spread germs)? Or do you have a firm ‘go-home-log-off- and-get-better’ stance?
- Lead From The Front: When you or a member of the senior team are ill, make sure the policy guidelines are followed correctly – it’s the best way for behaviours to become part of the cultural norm.
- Address workload issues: More than 40% of employees who took part in the study said that they were too afraid their workload would pile up if they were to stay off sick. It may be time for you to take a look at your wider practices, and assess where problems might exist that need to be addressed. For example, is the distribution of the workload amongst the team fair and correct? Is there a system for sickness cover within teams for tasks to be distributed out when someone is off with illness? Is there any low value, frustrating work that can be farmed out elsewhere? And crucially, is the total work required for a project by an individual or team realistic in the time given or is it contributing to their wellbeing in the first place? All this of course can only be brought to light if employees feel able to let you know when things are getting too much…
- Consider Mental As Well As Physical Sickness: A new PwC study claims 34% of the UK workforce may have a health and wellbeing issue, with the most common being anxiety, depression and stress. It’s clear that there’s still a lot of work to be done in terms of supporting staff with mental health issues, and tackling the stigma that often exists around non-physical health and wellbeing. When creating your sickness and absence policies, it’s vital that you consider how you’ll be playing your part in creating positive change.
- Encourage Decontamination: It may sound a bit extreme but a simple action like offering hand sanitiser to your staff, or encouraging a dose of desk disinfectant, can go a long way to preventing bugs spreading. Especially in offices where you hotdesk or share a workspace.
If you have issues in your workplace surrounding presenteeism or sickness absence, then it may be time to call in the professionals. We can assess the effectiveness of your existing policies and procedures, ensure that you’re compliant with relevant legislation, and help you to move forward towards exemplary leadership.
Get in touch via email@example.com or call 0203 627 7048 to chat about how we can help you on the road to employee magic!
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According to the RSPCA, around a half of UK households own a pet. Though there’s no legal right for employers to give their staff time off to look after an ill animal, or to help a new puppy settle in at their new home, ‘pawternity’ leave is something that’s being discussed more and more.
Though some might say it’s all a bit ridiculous and it’s taking things a step too far, there’s a strong argument for business owners to consider whether they should add some leeway into their policies and procedures for those whose children are of the furry variety. For many people, their animals are a big part of their family, and an illness or a death could be absolutely devastating. Would it really be reasonable to expect a member of staff to turn up to work and just get on with things under these circumstances?
On a similar note, many employers now allow pets in the workplace. Guide dogs can often be classed as a reasonable adjustment for those with certain disabilities, but plenty of businesses have opened up their doors to the pets of their workers too. It can enhance the mood of staff and offer them a little more flexibility.
Like we’ve mentioned, there’s no legislation on the matter, so it largely comes down to discretion. Statistically speaking though, it’s an issue that you’re likely to face at some point when you’re running a business and leading a team, so if your thinking of introducing four-legged friends to the office, here’s some tips to keep you out of the dog-house:
Top 5 Tips For A Pet-Friendly Workplace
- Consider those with allergies or those who are afraid/uncomfortable around dogs – your responsibilities lie with the health and wellbeing of all your employees first. Ask them if there is any way around their issue. If not, it may well be a non-starter
- Have designated ‘Pet Free’ as well as ‘Pet Friendly’ areas – and ensure dogs are on a lead or in a crate at all times
- Specify that only housetrained, defleaed and well-socialised dogs are suitable candidates
- Limit the number of dogs in the office at any one time – just one is fine…
- Ensure the office is safe for pets – protect furry friends from hazards such as loose cables and open bins
theHRhub is the ultimate online HR support service for Startups and SMEs – providing software, templates, expert advice, whitepapers and up to date news and views, straight to your mobile or tablet. It’s like having an HR director in your pocket but without the price tag!
Call us on 0203 627 7048 or drop us a line at firstname.lastname@example.org for a no-strings chat about your HR needs – large or small!
Stress is a typical response to an increase in the demands and pressures in our lives. And a small amount of stress isn’t actually a bad thing. It’s good for instilling a sense of urgency, keeping you on your toes and primed for action. But too much stress is counterproductive – and extreme stress can tip us over into very dangerous territory indeed. It can threaten our mental, emotional and physical wellbeing; damage our performance and erode our relationships. Stress is something we all need to understand and watch out for…
The Psychological & Physical Signs Of Stress
Prolonged and/or excessive stress can have significant consequences on a person’s psychological as well as their physical wellbeing. Psychological consequences of stress include irritability, anxiety, low self esteem, and feeling overwhelmed. Physical signs of stress include chest pain, dizziness/feeling faint, hair loss, excessive sweating and insomnia. Experts believe these physical responses to stress are due to the body’s automatic release of cortisol and adrenaline in response to perceived danger (the fight or flight response). Producing high amounts of these hormones can make a person feel physically unwell and affect their long term physical health.
Behavioural Signs Of Stress
These psychological and physical consequences of stress can lead to behavioural changes, some of which may be noticeable in the workplace such as reduced concentration and motivation, shirking responsibility and poor performance.
So When Does Stress Become A Problem?
Stress becomes a problem when it significantly affects the emotional well-being of the individual and/or their ability to function at home, work, or in personal relationships.
What To Do If An Employee Is Suffering From Stress
Whilst there is no specific law in relation to an employer’s obligations to managing stress levels at work, under the Health & Safety at Work Act, employers have a responsibility to ensure the health, safety and wellbeing of staff.
As such, we would recommend the following approach:
1. Keep Your Eyes Open
Despite the increased coverage of stress and mental health issues in the media recently, for many people it’s a very difficult subject to bring up. But, as a responsible employer you should keep an eye out for employees displaying any of the psychological, physical or behavioural signs of stress mentioned above. And if you see someone struggling, you have a responsibility to address it.
2. Have Open Dialogue
Whether you bring it up or they come to you, the best thing you can do when talking with someone about their stress or mental health is to listen to what they have to say and validate how they feel. Having their symptoms acknowledged and taken seriously can make all the difference.
3. Bring In Practical Steps to Reduce Work Stress
If you both feel that work is a contributing factor to an individuals’ stress levels consider practical steps such as
- flexible working
- clarifying roles and responsibilities
- training or support to help manage their workload
- introducing new channels of communication or an alternative line management structure
4. Consider Getting External Help
Employee Assistance Programs (EAPs) are a great way to offer support to your staff. They will often come in the form of a telephone helpline and/or website with the option of telephone and face-to-face counselling. There are companies that provide these services and they often aren’t too expensive. And as a bonus, some schemes will offer you additional services such as employment law or tax advice. If someone is seriously affected and taking time off, work you can also look at setting up occupational health referrals, whereby you will pay a health professional to meet with the employee and make an assessment about how best to deal with the employee. Health insurers like BUPA and other employee wellbeing companies can help set these up for a fee. Importantly with both of these suggestions, if you end up further down the road with a dismissal or resignation related to mental health issues, getting and expert medical opinion and offering staff an EAP will also show to a tribunal that you have supported your team and that you have gone a fair way to meet your ‘duty of care’ as an employer.
For many, pressures associated with work can increase over the summer holidays and make it a particularly difficult time of year for those with mental health issues or who suffer from stress. Whether this is due to an increased workload for those covering for colleagues on holiday or the stress of juggling work and child care when the kids are off school – things may get too much for some. So keep a watchful eye over your team over the next few weeks and make sure no one’s suffering in silence.
For further advice and support on any other HR issues contact theHRhub today on 0203 627 7048 or drop us a line at email@example.com
Here in the UK there’s no telling how long warm weather is likely to last. In fact, you often can’t even rely on the weathermen to give you an accurate outlook, so it’s just a case of enjoying it while you can, or if you’re very typically British, hoping and praying that it ends soon.
But there are a couple of things that you CAN guarantee when the temperatures start to soar….
Beer gardens will be packed full of punters. You won’t be able to find any burgers in the supermarkets for love nor money. You’ll be bombarded with leaflets from your local barbecue equipment supplier. And up and down the country, clammy office workers will be throwing open the windows and counting down the minutes until 5pm.
No one wants to be at work when the weather’s glorious outside, but as an employer, what are your responsibilities when it comes to maintaining a comfortable working environment?
Currently, no concrete legislation exists on temperatures at work
The Workplace (Health, Safety and Welfare) Regulations 1992 state that the temperature in the workplace must be “reasonable”. There is, however, no maximum temperature. What constitutes as reasonable is open to interpretation, but you should consider the nature of your workplace, and the kind of work that is being carried out. It goes without saying that if the temperatures hit the 30s, then workers carrying out manual jobs outside are going to experience discomfort, and you need to consider their general health and wellbeing, as well as reconsidering any performance targets that they might have.
Workplace polices in the UK don’t tend to cover this either
Worrying about warmer weather and the impact that it might have on your workforce is something that we rarely experience in the UK. We’re more likely to have to think about how our staff will get into work if a snowstorm brings the roads to a standstill, or what will happen if the heating packs in during the darkest depths of winter.
But you do need to take the health and comfort of your employees seriously….
The bottom line? Exercise some common sense. Keep the best interests of your staff at the front of your mind. In practical terms, this might mean:
- Introducing air conditioning – although you’ll need to make sure it doesn’t get too cold!
- Turning off lights/electrical appliance when not in use – these can contribute to the heat levels in the office
- Amending the dress code – with a focus on lightweight, breathable clothing
- Supplying desk fans – but make sure they are properly tested and always turned off outside office hours
- Keeping the water cooler topped up – staying hydrated is more crucial then ever when the mercury rises
- And lastly, try and enjoy it while it lasts! – it’s almost definitely not going to last long…
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Whilst pleasant weather normally brings a smile to most folks, it can also bring a touch of The ‘Sicknote’ in some… According to a YouGov poll, 19% of British workers has lied about being sick to get off work in the last year. If these figures are right, that means that potentially, 1 in 5 of your team has pulled a sickie over the last 12 months. So it’s definitely something to watch out for, particularly when the mercury starts to rise.
But what do you do when you suspect one of your team might be pulling a fast one and you don’t know how to call them on it?
Keep A Cool Head – This Is What Policies Are For
You might be tempted to leap into a stern word on the phone or get on their case when they return. But tread carefully. If you suspect that an employee of yours is guilty of lying about their sickness, it falls under misconduct and therefore should be dealt with under your written disciplinary policy in a formal way. Hopefully this has been already communicated to your team members when they joined the business, but if not, you need to clearly outline it to them.
The first part of a disciplinary process will normally be to undertake an investigation to see what evidence you can find to corroborate your suspicions and therefore even whether a disciplinary is actually necessary. Having a ‘feeling’ therefore is not exactly firm evidence. Nor is someone just being active on social media (if you’re connected on any medium you may be able to see their activity) necessarily evidence of lying – as we all know that updates can be made within seconds. Updates which include selfies of them lounging about by a pool or sitting in a beer garden may prove more interesting (!), but still need to be investigated (take screenshots) and the employee given a chance to explain before any action is taken.
Hold A Return To Work Interview
Even if you have none of these,I would recommend speaking to your team members on their return, and hold what we in HR call a ‘return to work interview’. Explain your concerns about their sickness and the impact it had on the rest of the team. You might not be able to prove that they were off for the reason they gave, but this sends a strong message that they can’t pull the wool over your eyes – without getting too heavy. In most cases this is enough to nip this type of behaviour in the bud.
TheHRhub is the ultimate online HR support service for Startups and SMEs – providing software, templates, expert advice, whitepapers and up to date news and views, straight to your mobile or tablet. It’s like having an HR director in your pocket but without the price tag!
Call us on 0203 627 7048 or drop us a line at firstname.lastname@example.org for a no-strings chat about your HR needs.